Freedom of Information Act (FOIA)
The FOIA allows the general public to request records in writing from the Federal Government. Some records are released to the public under the FOIA and may therefore reflect deletion of some information in accordance with the FOIA's nine statutory exemptions or two law enforcement record exclusions. A consolidated list of such records is on Defense Link.
Frequently Asked Questions
What is the FOIA?
The Freedom of Information Act Program (DODR 5400.7) allows the general public including foreign citizens, military and civilian personnel acting as private citizens, to request records electronically or in writing from the Federal Government. Some records are released to the public under the Freedom of Information Act, and may therefore reflect deletion of some information in accordance with the FOIA's nine statutory exemptions or two law enforcement record exclusions. A consolidated list of such records is on Defense Link and the U.S. Air Force FOIA site. Currently the law allows 20 working days to process a FOIA request upon receipt of the request in the FOIA office.
How the Freedom of Information Act works?
Who can submit a Freedom of Information Act request?
Members of the public, including foreign citizens, military and civilian personnel acting as private citizens, organizations and businesses, and individual members of the Congress for themselves or constituents, may request records in writing.
The Freedom of Information Act applies only to federal agencies. It does not create a right of access to records held by Congress, the courts, state or local government agencies, or by private businesses or individuals. Each state has its own public access laws that should be consulted for access to state and local records.
How do I make a request?
Submit requests for Joint Base San Antonio records in writing to the JBSA FOIA Request Service Center. Requestors need to cite the FOIA and describe the records as specifically as possible and/or give other details or information of the records needed. This will help the RSC decide where to search and determine what records pertain to the request.
Requestors must also include a willingness to pay and provide contact information, such as mailing address and telephone number.
Mail or hand-carry your request to:
502 CS/SCOKF (FOIA Office)
2406 Gun Shed Road, Ste 2050
JBSA Fort Sam Houston, TX 78234
To file electronically visit https://www.efoia.af.mil/palMain.aspx
Will it cost anything?
Fees are assessed depending on which group the request falls into:
Category 1: Commercial. Requesters pay all search, review, and duplication.
Category 2: Educational or Noncommercial Scientific Institution or News Media. Requesters get the first 100 copies free and pay for additional copies.
Category 3: Others. Requesters get the first two hours of search and the first 100 copies free.
When can a response be expected?
Normally, people can expect a response to their FOIA request within 20 working days (excluding Saturdays, Sundays, and holidays) from the date the proper FOIA office receives it. If special situations exist, the FOIA office will contact the requestor with an estimated completion date and explain the reason for delay. The Air Force works requests on a first-in, first-out basis.
People requesting their records send a signed request that includes their name, social security number, contact information and specific record requested. Those requesting a relative's record also need to provide their relationship to the former airman.
Request Personnel Records
Former Active Duty Who Retired Or Separated On Or After 1 Oct 04: Send your requests to AFPC/DPFFCMP, 550 C St. W., Suite 19, Randolph AFB TX 78150-4701 or fax to (210) 565-4021 or DSN 665-4021.
Former Guard And Reserve Who Retired Or Separated On Or After 1 Oct 04: Send your requests to HQ ARPC/PSDC, 6760 E. Irvington Place, Suite 4000, Denver, CO 80280-0001 or fax to (303) 676-7071 or DSN 926-7071.
For Those Who Retired Before 1 Oct 04: Visit the NPRC Web site for record request instructions