Last Date Updated:February 1, 2012

FORT SAM HOUSTON, TEXAS

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Staff Judge Avocate Crest

The Fort Sam Houston
Claims Office
2271 Reynolds Rd.

Phone: 210-221-1973
Fax: 210-221-2550

Mailing Address:
2271 Reynolds Rd.
Fort Sam Houston, TX 78234

Office Hours:
8:00 a.m. – 4:00 p.m.
Monday through Friday

 
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Title Bar = Claims Division

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Picture Outdoor sign of the SJA Building

Mission

The mission of Claims Division at Fort Sam Houston is to investigate, process, and settle claims against and in favor of the United States. Claims are filed at Fort Sam Houston for loss or damage to real or personal property, physical injury, death or other losses sustained due to Army operations or incident to a soldier’s service.


Contact Us

2271 Reynolds Rd
Fort Sam Houston, Texas 78234

Hours of Operation:
8:00 a.m. to 4:00 p.m. M-F

Claims Overview Section Title Bar = Claims Overview and Frequently Asked Questions Sections

Outlines the types of claims processed by the Fort Sam Houston Claims Office

NEW ARMY CLAIMS POLICY ON PRIVATE INSURANCE

InfoRequiredClaims

Instructions for Submitting your Household Goods/Hold Baggage Claims under the Defense Personal Property Program (DP3) and Defense Personal Property System (DPS); Full replacment Value (FRV); and Against the Government under PClaims

Explains the various forms and documentation required to submit your household goods claim.

Download Forms

DD1844
DD1842 Household Goods Claim
DD1842 Theft & Vandalism Claim
Electronic repair form
Statement from claimant on electric damage





Limiting Car Rental Liability

Explains the ways a government employee can limit liability when renting a car on official status.

 

 

 

 

 

Question 1: What are DP3 and DPS?

Question 2: How do I obtain a userid and/or password for the DPS program?

Question 3: After my household goods shipment has been picked up, where can I go to find shipment status?

Question 4: How long do I have after delivery to file my household goods claim?

Question 5: Must I file my claim through DPS?

Question 6: Where do I find guidance for submitting my claim against the TSP in DPS?

Question 7: What if I need help with DPS?

Question 8: Why is the DPS site not responding?

Question 9: What do I do with the Notice of Loss and Damage forms (DD Form 1840/1840R) or the Notification of Loss or Damage at Delivery (1850) and the Notification of Loss or Damage after Delivery forms (1851) the moving company gave me?

Question 10: I submitted the Notification of Loss or Damage within the 75 days. If I discover additional damages or losses, may I claim it?

Question 11: : I had multiple deliveries of my household goods? When is my Notification of Loss or Damage due?

Question 12: Does DPS transfer my claim to the military claims office if I can’t reach agreement with TSP?

Question 13: When may I submit my claim with the Military Claims Office?

Question 14: Do I have to obtain repair estimates or replacement cost estimates to substantiate my claim?

Question 15: Must I allow the TSP to inspect the damages?

Question 16: When can I dispose of destroyed items?

 

FAQs Personnel Claims


Question 1:Can I file a claim for my television if it is damaged by a power surge in my on post quarters?

Question 2: Can I file a claim if my car is vandalized on post?

Question 3: If my car is hit by another car that leaves the scene of the accident, can I be paid if I can prove it happened on Fort Sam Houston?

Question 4: Another soldier stole my personal belongings. He got an Article 15, but he won’t give me back my property. What can I do?


Question 5: Where can I go if I have other claims questions?
Some DPS questions are answered at the DPS portal, http://www.move.mil.  There is an FAQ link in the upper right-hand corner.  For further assistance and general claims questions, you may call the Fort Sam Houston Army Claims Office at 210-295-2161/1973.


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SJA LATEST NEWS

OGE 450, Confidential Financial Disclosure Report, Filer. Your Annual OGE
450 Report is due 15 February 2012.

Remember that since the filing season is under way, there will be a significant increase in the number of users on the website and you may experience delays. To avoid delays and the frustrations associated with a congested
system, please try to log on and complete your report either in the early morning or late afternoon.

Please contact us at 221-2373 for any questions about the requirement to
file a Financial Disclosure Report or need an extension.

 

SF 278, Public Financial Disclosure Report, Filer Your Annual SF 278 Report is due 15 May 2012.

Remember that timely filing by due date (or extended due date) avoids a $200.00 late filing fee.

Please contact us at 221-2373 for any questions about the requirement to file a Public Financial Disclosure Report or need an extension.

 
 
 
 
 
 
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