TRICARE WEBSITE

TRICARE
HELP E-MAIL SERVICE (THEMS)
 

Dear TRICARE Beneficiary:

Due to circumstances beyond our control, the TRICARE Help E-mail Service (THEMS) is no longer operational effect 31 Dec 06.

We know that your issues and concerns are important and we would like to share other means of seeking assistance to help you resolve your concerns/issues.   There are many official TRICARE resources via E-mail services and toll free numbers where beneficiaries can obtain TRICARE benefit information and assistance.  We know how important your TRICARE inquiries are and encourage you to seek assistance via these many resources. 

  

You may submit your TRICARE questions and concerns via E-mail to TRICARE Management Activity (TMA) - QUESTIONS@tma.osd.mil or
http://www.tricare.osd.mil/questions_tma/default.aspx

You may email your questions and concerns to the TRICARE Regional Office in your region via E-mail: 

TRO South: trosouthcs@tros.tma.osd.mil

TRO West:  trow-southwest@trow.tma.osd.mil

TRO North:  tronorth@tma.osd.mil

For pictorial and up-to-date information regarding overseas as well as stateside:
TRICARE Website and to view a TRICARE Regional Map: www.tricare.osd.mil

TRICARE Regional Office Customer Service toll free numbers: 
TRO North -   1-866-307-9749 (Toll Free)
TRO South - 1-800-554-2397 (Toll Free)
TRO West -   1-800-558-1746 (Toll Free