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Customer Focused Branches CPAC has established Customer Focused Branches to better support the organizations serviced. Our teams provide advice and assistance to serviced organizations on: § Recruitment strategies, sources and
special programs that emphasize affirmative action.
§ Best qualified candidates in keeping with DA staffing goals and programs. § Staffing strategies for future needs. § Recruitment incentives such as the “3Rs”—recruitment, relocation and retention. § Requests for special salary rates. § Programs that provide certain employees with entitlement to special or “priority” consideration for vacancies (i.e., DoD Priority Placement Program, Re-employment Priority List). § Administer reductions in force or transfers of function. § Assist employees with information on employment opportunities, use of automated personnel systems, entitlements, pay settings, etc. § Position management § Position Classification § Special Actions Customer Focused Branch A
Chief: 210.221.0753
Customer Focused Branch B
Chief: 210.221.2112
Customer Focused Branch D
Chief: 210.221.0789
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